Privacy Policy

1) Who we are

Velorithm Private Limited is a technology and digital solutions company providing software, platforms, consulting, implementation, cloud services, data processing, and related services globally.

If you have questions, contact us at contact@velorithm.

2) Scope

This Privacy Policy applies to business customers and their representatives, Site visitors, and job applicants who submit resumes or information to Velorithm.

3) Information we collect

We may collect personal information directly from you, automatically via the Site, from business contacts, and from service providers in the course of delivering Services.

• Account & contact information: name, business name, job title, email address, phone number, address, and other contact details you provide.
• Business and verification information: documents and information a business shares for validation/verification (for example, business registration details, authorization letters, or other supporting documents).
• Job applicant information: resumes/CVs, cover letters, employment history, education, references, portfolio links, and information submitted during recruitment.
• Customer content and files: documents, datasets, attachments, and other content uploaded or shared as part of providing Services.
• Payment information: payment status and transaction references. Payment card/bank details are typically collected and processed by payment providers, not stored by Velorithm.
• Usage and device information: IP address, browser type, device identifiers, pages viewed, timestamps, clickstream, and diagnostic/security logs.
• Communications: information you share when you contact us (emails, calls, chat messages) and our responses.

Please avoid sharing highly sensitive personal data (e.g., health/biometric data or government ID numbers) unless strictly necessary and specifically requested in writing.

4) How we use information

• Provide, operate, maintain, secure, and improve the Site and Services; develop new products and features.
• Respond to inquiries and provide customer support.
• Deliver professional services and fulfill Orders/SOWs.
• Verify businesses and evaluate documents provided for validation/verification, as applicable.
• Process payments and manage billing (typically via third-party payment providers) and collections for overdue amounts.
• Send occasional product and promotional communications to email/phone you provide, where permitted by law (see Section 9).
• Monitor and protect security, prevent fraud/abuse, debug, and enforce our terms.
• Comply with legal obligations and respond to lawful requests from authorities.

5) Legal bases for processing (where required)

Depending on your location, we process personal information under one or more of: (a) performance of a contract; (b) legitimate interests (security, improvement, product development, marketing, business operations); (c) your consent (where required for certain marketing); and (d) legal obligations.

6) How we share information

• Service providers: hosting, IT, analytics, security, customer support, and communications providers that process data on our behalf.
• Payment providers: third-party payment gateways/processors to handle payments, fraud checks, and chargeback handling where applicable.
• Professional advisors: auditors, lawyers, consultants, and accountants (as needed).
• Legal and safety: law enforcement, regulators, or others when required by law or to protect rights, safety, and security.
• Business transfers: if we undergo a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction (subject to applicable law).

We do not sell your personal information in the ordinary course of business.

7) International data transfers

We may store and process information in India and other countries where we or our service providers operate. If information is transferred internationally, we take reasonable steps to apply appropriate safeguards consistent with applicable law.

8) Data retention

We retain personal information for as long as reasonably necessary to provide Services, comply with legal and contractual obligations, resolve disputes, enforce agreements, maintain security, and maintain backups. Retention periods vary based on the type of information and purpose.

9) Marketing choices

If you provide your email address or phone number, we may send occasional product updates and promotions where permitted by law. You can opt out at any time by using an unsubscribe mechanism (if provided) or by emailing contact@velorithm. Opting out does not affect transactional or service-related communications.

10) Cookies and similar technologies

We may use cookies and similar technologies to operate the Site, remember preferences, understand usage, and improve performance. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

11) Security (commercially reasonable; shared responsibility; no guarantee)

Velorithm maintains commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we do not guarantee absolute security.

You are responsible for safeguarding credentials, securing your devices/systems, limiting authorized access, and maintaining independent backups where appropriate.

12) Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or object to certain processing. These rights are subject to legal limits and exceptions (e.g., legal compliance, security, audit, fraud prevention, dispute resolution, or backup requirements).

To exercise rights, contact us at contact@velorithm. We may verify your identity and authority before acting on requests.

13) Job applicants

If you apply for a job or submit a resume, we process your information for recruitment, evaluation, and compliance, and may retain applicant information for a reasonable period to consider you for future roles, subject to applicable law.

14) Children's privacy

Our Services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate steps.

15) Third-party links and services

The Site may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. Please review their privacy policies before providing information.

16) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date and may provide notice on the Site or via email for material changes. Continued use after changes become effective means you accept the updated policy.

17) Contact us

If you have questions or requests related to privacy, contact us at contact@velorithm.